...I had this exchange of words with a guest:
Guest: I locked my keys and my wallet in my room!
Me: All right. What is your name?
Guest: Dinky McDoodle. (not his real name, to protect his privacy and my job)
Me: What is your room number?
Guest: Room 303.
Me: What is your company's name?
Guest: Spacely's Sprockets. (again, not his real company, same reason)
Me: What is the air-speed velocity of a coconut-laden swallow?
AND THE FOOL DIDN"T GET THE REFERENCE!